Disability Deep Dive: Mastering the Reason in Reasonable Accommodations and Modifications
October 22 @ 1:00 pm – 2:00 pm
Complaints alleging discrimination based upon disability account for more than half of all reported fair housing complaints. The majority of complaints are due to ignorance of the law, resentment or people thinking they know better than HUD and DOJ. While anyone can request an accommodation or modification based upon a disability, it is up to a multifamily professional to determine if the request is reasonable.
Areas Covered
Protections for disabled persons
Workflow for intake, analysis, and disposition of requests
Accommodations and modifications
What is reasonable?
What is a reasonable alternative?
Appropriate questions
When can verification be required?
Response time in the post-COVID world
What is an Interactive Process and when is it used?
Summary of best practices
