Case Management

Getting Assistance with Thinking Through Housing Options and Applying for Rent Subsidy Programs

When you want to move into your own home, there are a lot of things to think about. It’s good to get help with this from your family and friends. It’s also good to get help from someone who is an expert in housing for people with disabilities. Below are some resources that can help.

Maryland Developmental Disabilities Administration (DDA) Waiver Housing Support

The Maryland Developmental Disabilities Administration has started a new waiver service called Housing Support Services. People using a DDA waiver can get help with thinking through their housing options, applying to housing programs, looking for affordable housing, understanding their rights and responsibilities as a tenant or homeowner and having continued success as a renter or homeowner.

According to the DDA, Housing Support Services are time-limited supports to help participants to navigate housing opportunities; address or overcome barriers to housing; and secure and retain their own home.

Housing Support Services include:

  1. Housing Information and Assistance to obtain and retain independent housing.
  2. Housing Transition Services to assess housing needs and develop individualized housing support plans.
  3. Housing Tenancy Sustaining Services which assist the individual to maintain living in their rented or owned home.

Common services available through your local CIL include:

  1. Advocacy.
  2. Peer counseling, support and mentoring.
  3. Independent Living Skills Training.
  4. Information and Referral.
  5. Transition services for youth, people living in institutions and services that prevent institutionalization.

Maryland Centers for Independent Living (CIL):

Maryland CILs are seven regional non-profit organizations that work to provide services that promote independent living for all individuals with disabilities, regardless of age, type of disability or income. They are governed and managed by individuals with disabilities. CILs are federally funded in every state and also receive other funding through other sources.

Accessible Resources for Independence (ARI)

Counties Served: Anne Arundel and Howard Counties

1406-B Crain Highway South, Suite 206
Glen Burnie, MD 21061

Phone number: (410) 636-2274


Bay Area CIL

Counties Served: Caroline, Cecil, Dorchester, Kent, Queen Anne’s, Somerset, Talbot, Wicomico, Worchester Counties

31516 Winterplace Parkway
Salisbury, MD 21804

Phone number: (443)-260-0822


The Freedom Center

Counties Served: Carroll and Frederick Counties

1890 North Market Street, Suite 203
Frederick, MD 21701

Phone number: (301)-846-7811


The IMAGE Center

Counties Served: Baltimore City, Baltimore County and Harford County

300 East Joppa Road, Suite 312
Towson, Maryland 21286



Independence Now

Counties Served: Montgomery and Prince George’s Counties

Montgomery County Office
12301 Old Columbia Pike
Suite 101
Silver Spring, MD 20904

Prince George’s County Office
1300 Caraway Court
Suite 200
Largo, MD 20774

Phone number: (301)-277-2839


Resources for Independence

Counties Served: Serves Allegany, Garrett and Washington Counties

735 East Oldtown Road
Cumberland, MD 21502

Phone number: (301)-784-1774


Southern Maryland CIL

Counties Served: Calvert, Charles and St. Mary’s Counties

38588 Brett Way Suite 1 Mechanicsville, MD 20659

Phone number: (301)-884-4498


Case Management Services in Maryland

Case managers can also help you think through your goal of having your own home. There are different types of case management services in Maryland and each type helps a particular group of people. Information about case management services and the population they support is below.

Supports Planning

Supports planning programs provide case management services to the participants of the Community Personal Assistance Services (CPAS), Community First Choice (CFC), Increased Community Services (ICS) and the Community Options (CO) Waiver programs. Supports Planning Services include assisting applicants and participants with accessing Medicaid and non-Medicaid funded home and community-based services and supports (personal care, nurse monitoring, necessary medical supplies, etc.).

The supports planner also assists participants with maintaining Medicaid eligibility. Eligible Community Options (CO) Waiver applicants in nursing homes receiving Long-Term Care Medicaid are provided with assistance to develop a plan to safely transition to the community with supportive services. Supports Planners also assist people with transitioning to independent renting.

Behavioral Health Case Management

Behavioral health case management is a voluntary, community-based service helping individuals who receive services through the public behavioral health system identify, access, develop and coordinate available services and resources, including housing resources.

How it Works:

  1. A case manager meets with an individual approved to receive this service to conduct a needs assessment. Together, they develop an individual service plan.
  2. After a plan is developed, case managers meet with participants at least once a month to help them reach their goals by connecting them with needed resources, providing care coordination and advocacy.


  1. Available to adults 18 years of age or older.
  2. Must meet medical necessity criteria as determined by the Maryland Behavioral Health Administration.
  3. Must have a mental health diagnosis, medical assistance and be referred by a treating mental health professional.

Behavioral Health Case Management Program – Crossroads Community

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