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People Are Stressed and Angry: Keeping Peace and Your Residents/Customers!

July 17 @ 1:00 pm 2:00 pm

75% of people who leave their jobs do so because of another person. 68% of customers stop doing business with any given business due to perceived disinterest/rudeness by staff. AND Now add the Virus!  Conflict is a four billion dollar a year challenge!  More than 20 million cases a year-end up before a judge. Join this session with top industry expert Anne Sadovsky, who will demonstrate how real-life situations require critical thinking and prudent decision-making.

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