Daphni Steffin joined the MIH Board in July of 2022. She is the Chief Product Officer at iCareManager (iCM), a software vendor for providers of long-term supports. Her 16-year career in the intellectual and developmental disability (I/DD) field started on Maryland’s Eastern Shore as a student director of Best Buddies at Salisbury University. At The Arc Baltimore, Daphni initiated an Assistive Technology program and connected more than 500 people with different kinds of assistive technology to live, work and learn more independently.
Daphni is certified in Assistive Technology through California State University, Northridge and provides consulting on this and other topics in addition to her full-time position at iCM. She has experience in developing programs, strategic planning and assessing technology needs at micro and macro levels. She has a Master’s degree in Business Administration from the University of Phoenix and was awarded the Maryland Daily Record’s Leading Women Award. She volunteers as a member of the Standing Committee at her local Arc chapter.
Daphni hopes to bring her passion for helping people achieve their goals through the use of high- and low-tech technology to MIH. She is committed to empowering people to live as independently and fully as possible.
Daphni’s hobbies include refinishing old furniture and spending quality time with her elementary school-aged son.
Board Member
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Rachel London
Board Secretary
She is the Executive Director of the Maryland Developmental Disabilities Council, a statewide public policy and advocacy organization working to advance the inclusion of people with developmental disabilities in all facets of community life. Rachel has been with the Council for over 12 years, serving as the Director of Children & Family Policy and Deputy Director prior to becoming Executive Director. Rachel earned her Bachelor’s Degree and Law Degree from the University of Maryland. After law school, she was a staff attorney at…
Ande Kolp
Ande is the Executive Director of The Arc Maryland. Her career includes over 25 years of experience supporting people with Intellectual and Developmental Disabilities and their families. Prior to coming to The Arc Maryland in 2017, she was the Executive Director for Compass, Inc., a private non-profit organization specializing in Residential and Employment Services for people with co-occurring Intellectual & Developmental Disabilities and Mental Health Conditions living in Montgomery, Prince George’s, Howard, and Charles Counties. Ande has served in different administrative capacities…
Clarissa Mitchell
An experienced leadership strategist who started her thirty-year career in the disability sector as a college recruit. Following her first position as a Direct Support Professional, she amassed leadership experience by leading Quality Assurance Departments at both the Kennedy Institute, Division of Catholic Charities and Ardmore Enterprises. Following her time in Quality Assurance, Clarissa become the Deputy Director of EPIC before promotion to its Chief Executive Officer. Additionally, as a member of the first inaugural class of the Non-Profit Roundtable…
Joyce Sims
Interim Board Treasurer
Joyce has enjoyed more than 40 years working within the disability community, starting as direct support staff when efforts were underway to close institutions in favor of community-based services. She was Director of Quality Assurance for Ardmore Enterprises and Executive Director for Vocational Services Inc. before moving to Resource Connections Inc. in 2006, where she was able to gain a broader understanding of expanded service options, first as Program Director, and then as Executive Director, until retirement in June 2020.…
Martha Egan
Martha Egan is a Technical Director in the Division of Community Systems Transformation (DCST) in the Disabled and Elderly Health Programs Group (DEHPG) at the Centers for Medicare & Medicaid Services (CMS). In this capacity, Martha provides technical assistance and support to several DCST initiatives, including the Money Follows the Person Demonstration program and initiatives that support community integration, advance home and community-based services under the Medicaid program, and initiatives that promote innovative state strategies for providing housing-related supports to…
Stephanie Terry
Has 35+ years as an expert Realtor, is also a Builder, Modular Home Specialist andProject Manager in Maryland, DC and nearby areas. Ms. Terry providesspecialized professional, responsive and attentive real estate services, whichinclude Commercial, Residential, land acquisition, real estate consulting, coachingand project management courses for fix & flip projects. As a staff member at theRealinvestors Academy, Stephanie teaches The Rehab 4 Success Course, whichshe created in 2009 and continues to develop the course as constructionelements evolve; including the application of…
Daphni Steffin
Daphni Steffin joined the MIH Board in July of 2022. She is the Chief Product Officer at iCareManager (iCM), a software vendor for providers of long-term supports. Her 16-year career in the intellectual and developmental disability (I/DD) field started on Maryland’s Eastern Shore as a student director of Best Buddies at Salisbury University. At The Arc Baltimore, Daphni initiated an Assistive Technology program and connected more than 500 people with different kinds of assistive technology to live, work and learn…
Allan Sheahen
Board President
He has worked in the ID/DD field of for 24 years with over 22 years at SCI. He has worked in several different capacities including enclave supervisor, case manager, quality assurance manager, and central region director.
Tracy Wright
Tracy Wright joined the MIH Board on July 1, 2023. She currently serves as the director of training at People On the Go. She is also the Life Enrichment Consultant for By Their Side Maryland, an advisory committee member and a trainer for Expectations Matter, My Life My Choice. Tracy formerly served as the voting advocate for Disability Rights Maryland (DRM) and as a lead trainer for People On the Go. After graduating from Maryland Partners in Policymaking, Tracy worked…
Michael Ferron, J.D.
Michael Ferron, J.D. joined the board on July 1, 2023 and will chair the Board’s Governance Committee. He is a lawyer and housing advocate with more than a decade of experience in real estate and public service. His professional and research interests focus on the intersection of race, housing and poverty. In 2022, Michael and his family moved to Prince George’s County from Indianapolis. Promoting total equity, inclusion and access for people with disabilities is nothing new for Michael. Since…
Chris Knoerlein
Chris Knoerlein joined the Board on July 1, 2023. He is the Director of Development and Communications for The Arc Baltimore, an MIH partner and agency that supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships. Before his 17 years there, he started his career as a residential treatment counselor at Catholic Charities’ Villa Maria for young boys with severe emotional disabilities. He was the Maryland Chapter President of the American…